Everyone was very helpful, personable, and reassuring throughout. Was given opportunity to ask questions after each encounter. The surgical team paid particular attention to my comfort keeping me informed of what they were doing with each step. Thanks to all for a much appreciated positive experience.
Was extremely clear on explaining what needed to occur, what my options are and what would be the best fit for me.
100% appreciate this in a Doctor.
This was a great experience for being a first time patient. everybody was very nice and friendly. During my visit everything was explained very well so I knew what to expect. Also the technology they use here was great with things like a test using VR and the outpatient laster surgery went just as they explained and for me was a short & quick procedure.
I had a great experience from my initial visit through the procedure. The doctor personally called to check on me later that day. The staff was friendly, courteous, helpful and professional.
I was made to feel very comfortable by the staff and everyone I had encountered. They answered all my questions, provided excellent answers and follow up. They were very professional it made everything feel very personal.
All my questions were answered, everything was explained in detail. I'm so glad I was referred to Vance Thompson.
Very friendly and answered my questions so that it made sense. Explained different options and procedures.
What a wonderful surgeon! Made my eye surgery an actually enjoyable experience! Would definitely recommend!
Very personable and took the time to talk through all of extensive tests performed as well as what they meant and treatment options, next steps.
Professional and trustworthy. I was comfortable throughout the entire process. They communicated each step clearly and genuinely cared for me as an individual custom. Best in the business
Excellent experience at Vance Thompson staff was very nice and informative. Got my eye condition explained to me and what options I have for treatment.
Very professional and personable. Explanations were clear and they answered any questions I had which was reassuring.
I was very impressed with the friendliness of all the staff. They explained and answered all my questions I would recommend Vance Thompson Vison to anyone needing cataract surgery
Friendly and very informative. I definitely felt as though they had my best interest. They answered my questions which were few because they did such a good job explaining ahead of time.
What a great experience. Everyone there was so professional and kind. Couldn't have asked for a better experience. Thank you all for what the doctor and nurses did for me.
Very satisfied with the entire experience at Vance Thompson Vision, everyone was knowledgeable and very helpful. Even though it was an extensive evaluation, I did not feel inconvenienced.
It was a good visit. I actually was at the wrong location but they took care of my follow up visit. I didn't wait long and was out in 20 min. Very professional and nice. My whole experience with Vance Thompson with the surgeries has been a good experience. Would highly recommend them. Thank you.
I wouldn't want to go any where else but Vance Thompson Vision. Everyone there is so pleasant and helpful. They want nothing but the best for you and your vision. They will work with you until they get all the problems figured out. They are the BEST!!!!!!
Everything was great. From the check in process to the prep before surgery and the surgery itself was first class. I was apprehensive before today but everyone was very friendly and very professional!
Customer service was top notch. They go above and beyond to make sure you feel welcomed and comfortable. All the doctors I've met with have been great. Overall wonderful experience.
From the moment you walk in, you feel a sense of caring, compassion and excellence. The staff takes all time needed to ensure your comfort and understanding throughout the battery of tests they perform to give the best care available. In my opinion you only get one set of eyes, so you deserve only the best. The staff at Vance Thompson Vision is the best in the business and worth every cent.
Friendly, warm and professional! Explained procedure and made sure I didn’t have any unanswered questions. Great experience!
I’ve only had the best experiences at Vance Thompson! The staff and service is phenomenal and my surgery was a life changing success!
My experience with this company has always been very thorough. I always get an answer and explanation with a no nonsense treatment plan.
The entire process from start to finish was top notch! The staff were super friendly and very transparent with what will happen, walking you through steps of how to proceed post operation as well. When in surgery doctor Greenwood walks you through step by step of what is happening, keeping you calm and relaxed the entire time! I was amazed of how quickly and professionally the procedure went while with him! The surgery center felt welcoming with all staff involved from start to finish. Being able to see without my glasses is truley a life changing event!
Every step was explained in a professional friendly manner. Made me comfortable.
Great staff! I was really scared but they made me feel comfortable and eased my fears. And the best part…I can see!!
The team at Vance Thompson was fantastic. They scheduled my initial consultation within a week of my referral. They explained everything in detail, were friendly & professional, and made sure that I understood everything before I left my appointment. I was able to get my surgery scheduled the following month, which was much sooner than expected. Thanks!
Very impressive. All staff were courteous and professional. They took the time to answer all my questions. I felt comfortable and like I mattered!
Everyone om the team was friendly and professional. I was impressed by the thorough evaluation and state-of-the-art equipment.
I received great care and the results are nearly perfect vision for someone 71 years of age.
Everyone was very friendly, knowledgeable, and professional. They were efficient, but not in a rush. I felt like I was their only patient.
Aweosme experience! From the moment I walked into the door till I stepped out, every staff member was terrific. They took care of every need that I could have ever had, and everything was quick and any question was answered so I knew exactly what was going on. They set everything up including all post op care and my team was awesome! Would recommend 100% for everyone. Two very big thumbs up.
Very caring and informative discussion regarding procedures and options. Left the office feeling very comfortable. The entire staff were very caring and customer service oriented which was extremely rare in today’s society extremely refreshing experience. Thank You so much
Staff, nurses & doctors are the best!! Great care! Great results! So happy I chose Vance Thompson Vision and trusted them with my eyes!!
Everybody at Vance Thompson is so nice and there to help you have the best experience possible. It's amazing what they do!
I like the way that he explained everything in a way that was easy to understand and made sense to me.
I brought my mom to an appointment at Vance Thompson Vision and was so impressed with their customer service! The front desk staff greeted us with a smile and were so helpful. They even brought out coloring pages and colored pencils for my kids while we waited. The doctors were very thorough and patient. They took the time to explain everything to my mom and myself and answer any and all questions we had. I would recommend this place to anyone as they made our experience incredibly positive!
Everyone was very kind and made sure that I felt comfortable at all times. Getting text messages also helped with any nervousness that I had during recovery. In the future, if need be I would definitely go back to Vance Thompson and recommend others to your services.
I had a very great experience they explained everything and answered all my questions and concerns. Anyone that is considering the surgery I send them to Vance Thompson.
Everyone from the front desk receptionist to the nurses to the doctor were friendly and competent. The surgery itself was amazing. My world is so much brighter! So happy I had cataract surgery and that I went with Vance Thompson.
Excellent service, both my husband and myself have had our cataract surgery done with you. Very painless. Excellent results!! Recommend to everyone we know!
