I was visiting family from out of town and started seeing white flashes and lights. Your team scheduled me right away. Dr. Goertz and Kylie were amazing, kind, and thorough. Dr. Goertz took his time and checked both eyes carefully looking for a tear and detachment of my retina. Impeccable bedside manner.
It was an amazing experience. The whole office is extremely nice. And you can tell that they have done this before. They were very organized and efficient. Everything went very smoothly
Everyone here is knowledgeable and professional. Its a busy place but I never felt rushed by the staff. The doctor took all the time I needed explaining and offering options best for me.
Everyone was very pleasant, simple checkin, thorough doctors and techs, took time to thoroughly explain everything.
I wish I had come here earlier. Not only are they very professional, but they truly care about making you feel comfortable. My Doctors explained everything to me and answered all my questions. I would highly recommend Dr. Provencher and Dr. Holthaus.
Every employee I encountered today was so polite, tender hearted and a joy to be in their presence. This is an outstanding facility. I will tell everybody go to Vance Thompson Vision.
Extremely pleasant experience, with cheerful, pleasant associates in every step from check in to completion of surgery. Friendly, knowledgeable, caring people who are making a difference for so many patients. I would highly recommend this facility to everyone.
The staff demonstrated exceptional professionalism, exhibiting both friendliness and patience, which I greatly appreciated as a deaf individual.
The staff are absolutely amazing,and their smiles are contagious!!! Dr. Goertz explained all results in an exceptional manner and answered all my questions! I would highly recommend this Vision center to anyone who wants a complete and comprehensive assessment!!! :star::star::star::star::star::star::star::star::star:
Everyone I had contact with was extremely nice. Big smiles and so very helpful. They even had wonderful snacks! Ready to answer any questions I might have. Im not afraid to have the surgery now. Such a relief!
The Dr. & staff were all extremely nice & professional. Dr. took the time to answer all of my questions and I didnt feel rushed. Ive heard so many great things about this place and it stands up to its reputation.
Love the place! Its an open area with windows, making it bright. The doctor was very professional, friendly, and answered all my questions. The employees are all friendly and professional also. They all made me feel comfortable. I love that they even remember that I just had a birthday and gave me a mug with candies! I was very surprised. Also, I love that they have snacks and drinks while you wait.:red_heart:
We felt very, very comfortable there. We like the atmosphere, the water and coffee that was provided. The staff was also very great, . the doctor. Everyone who was involved in my husbands appointment were awesome.
Friendly staff, quiet location, comfy chairs, great location off the highway, in-between several great restaurants and they bake some tasty cookies there while you wait!
Absolutely love the place for Eye Care. They make you feel comfortable and like youre part of the family and they make me laugh.
Wonderful vision facility I had cataract surgery this morning. They made the experience absolutely stress free, wonderful staff. Excellent surgeon, highly recommend Vance Thompson Vision Center.
Starting with the receptionists and all the staff so kind and helpful to the wonderful doctor Kristen Walton just wanted to let you know you change my moms life for better can not thank you enough for all you did since first visit to all of you Thank you :heart_with_ribbon:
Wonderful and caring staff. Everything was explained in detail and any questions were answered fully. I would definitely recommend to anyone looking for any type of eye surgery.
Vance Thompson Vision always gives Top notch service. We love all of their free snacks & drinks & fresh baked cookies!
Highly recommend this clinic! The staff were all very kind, welcoming, and friendly from the moment I walked in. Dr. Provencher was exceptional! She was so kind, professional, and very easy to talk to. She took the time to listen and made the whole visit comfortable. I truly appreciated the great care and would definitely recommend this clinic to others!
Everyone here were very friendly & fantastic to us. Being from out of town, We got everything done in one day. Definitely would recommend them. :smiling_face_with_3_hearts:
Everything was clean & bright & every single staff member was over the top friendly. I was extremely impressed with everything.
Vance Thompson is the most advanced, well organized, professional yet fun clinic I have encountered. The knowledge and professionalism of everyone from the front desk to the technicians, doctors, nurses, surgeons are all wonderful.
They are always very friendly and caring here! They take into consideration the person who is the driver as well as the patient. They make you feel as home!! The Doctor's and staff are fantastic!!
I would highly recommend Vance Thompson Vision! All staff are friendly, helpful and efficient in providing valuable services. From the point of entry, you feel welcome and informed. Rylee B was so kind, patient and detailed in her instructions to help me complete the vision tests in the best way possible. I appreciated your services Rylee! Dr. Kate H was skilled at explaining the test results in a way that I could understand and answered my questions honestly. I appreciate you all. Thank you!
Fantastic individuals, very professional, on time, impeccable facility and all personnel were very courteous and and displayed total knowledge in their various functions. I would HIGHLY recommend anyone who has visual problems of any magnitude to contact Vance Thompson. You will not be disappointed!
Everyone Ive interacted with at this office has been awesome. Very friendly and they take the time to explain. Also appreciate the thorough testing they do.
The doctors were thoughtful and patient! They took time to answer all of my questions, they were compassionate and caring.
Very knowledgeable provider - listened well to my needs and concerns, and developed a smart plan.
Wonderful staff, great waiting room. Highly recommend this place!!! The doctor even called me to check on us!! Great follow up care. They made all my appointments with my regular eye doctor.
Every person I interacted with was so nice and very professional. They explained every aspect of the procedure I was having. Dr. Provencher is excellent.
I actually enjoy my appointments at Vance Thompson Vision. I have total confidence in Drs. Goertz and Baartman. They have done a great job of restoring and healing my vision, now and for years to come. Everyone in the entire clinic is warm and caring...they totally take care of you.
Extremely professional yet treat you like family. I have received great Care with attention to every detail, I was made to feel very comfortable and every question was answered thoroughly. I was at ease and all of my fears were replaced with confidence. I highly recommend!!!
I had the best experience in every way. From caring and courteous staff, a knowledgeable and expert surgical team, to making me feel at ease and valued from the moment I walked in to the moment I left. And I have the best eye sight I've had in years, and that is priceless. Thank you from the bottom of my heart.
Only the best !! Everyone is so amazing! Trust your eyes to Vance Thompson - you won’t be sorry!!
Top notch Doctors and staff! Your eyes should ONLY be with VTV!!!
Vance Thompson Vision is the best place in Omaha. The people are wonderful, knowledgeable, kind, timely I’m sad that I don’t have to ever go back!
Vance Thompson Vision is an efficient, organized, and caring experience in eye care. All the staff were friendly and patient-focused. Dr. Nguyen made sure she had the diagnostic testing needed to recommend the right options for my cataract surgery. She explained the results, and answered any questions I had. Dr Baartman did an excellent job with my cataract surgery. I was surprised and impressed when Dr. Baartman called me the evening after surgery to check to see how I was doing. I also got a check-in call the day after surgery. This is a fine example of how healthcare should be.
If I could give 10 stars on a 5 star scale, I would. Dr Baartman and the staff at Vance Thompson Vision are amazing.
They took so great care of me and my Refractive Lense replacement surgery couldn’t have gone better and my results are absolutely amazing!! Dr Baartman is the best.
The Dr's and nurses at Vance Thompson vision were totally amazing and I felt like they treated me like I was part of there family with the care I received. Thank you.
My experience with Vance Thompson could not have been better!! The staff from the front desk to the doctors were fantastic!! I would definitely recommend them!!
From the minute we walked in the front door and were greeted with warm smiles to the nursing staff to the doctor for surgery…. I knew we had made the correct decision to have my surgery done in Omaha. Such caring and compassionate people! Not to mention the skill of the medical staff! I had no idea how much I was missing out on on a daily basis… thanks to these fine people I have color back in my life and can actually see! THANK YOU!
I had no qualms about Dr. Baartman doing my cataract surgery after my eye doctor recommended him highly. Dr. Baartman called me prior to the surgery to explain the procedure, calm my nerves, and answer questions that I might have. From the receptionist, to the vision examiner, to the techs, nurses, and Dr. Baartman, I was treated with dignity and respect. I felt that I was truly pampered.
Excellent! Why would anyone put off cataract surgery when Dr Baartman and his crew make is so pleasant?! Just trust them! Don’t worry! They are the best!
Seriously the best ever! Not often do you find a doctor that is extremely knowledgeable and down to earth. Dr Baartman explains things so well and so do his staff! Everyone is super friendly and it is just an all around great atmosphere. I am so lucky to have found this place and to have had my surgery completed by Dr Baartman.
I was really afraid to have cataract surgery but entering this office took all the fear away. Anyone needing vision care should see Dr Baartman, the kindest most reassuring person you will ever meet. The staff is exceptional.
Probably the best experience I’ve had at a professional office. Everyone there very nice and knowledgeable. Literally nothing negative to report. Dr Baartman was amazing and my procedure went amazing! Can’t say enough good things about my experience
