My experience with Vance Thompson vision was terrific. I am so pleased with how everything has been. Dr swaun done a fantastic job.my vision is great i can't wait to get the lite treatment. I would also like to thank Dr Steiner and all other personal that work there . It has been a great experience thank you.
Dr. Russell Swan at Vance Thompson Vision gave me back my eyesight. I have worn glasses/contacts since age 11 and have experienced worsening vision over the last several years. Dr. Swan performed SK on each eye in April, followed by cataract surgery this week. I can see well without glasses! Dr. Swan is kind, thorough, and very skilled. Dr. Steiner was very professional and helpful at my pre-op and post-op visits. The office staff, technicians, and nurses at Vance Thompson Vision are very friendly and promptly answered any questions that I had. I highly recommend Vance Thompson Vision!
From Shelly at the front desk to nurse Tracey RN Erica in surgery the anesthesia who I can’t remember at this time Dr. Steiner and Dr. Swann made this southern girl feel so comfortable I would recommend this vision center over and over it was a complete blessing and I never felt like just a patient I felt something more invested in.
I was very nervous about scheduling cataract surgery for my mother, who suffers from dementia. However, I was also worried that my mother would lose her sight and with it what little independence she still had. I was finally able to talk at length to Dr. Morledge-Hampton, who reassured me that they had worked with dementia patients before, and that they would be able to take care of my mother. Then the pandemic occurred. I postponed the surgery because I couldn’t travel. When there seemed to be a safer window of opportunity, the staff at Vance Thompson worked with me to find a time to reschedule.
The amount of empathy, caring, compassion, and dignity shown by everyone at Vance Thompson to my mother before, during, and after her surgeries went far above and beyond what I was expecting. The level of attention paid to keeping the environment safe in the midst of the pandemic was exemplary, and I felt very safe. More importantly, I felt that my mother was also very safe.
Dr. Swan and Dr. Steiner and the entire team at Vance Thompson have my eternal gratitude. Thank you. Highly recommended.
My mother was scheduled for cataract surgery today but had to cancel the appt because she is admitted in the hospital. Vance Thompson had flowers delivered to her room at the hospital after cancelling her appt with them. Thank you so much for your generosity. You made my mother’s day, she loves the flowers. The flowers are absolutely beautiful and they smell amazing!
I chose the added cost lenses recommended by Dr Swan and am so glad I did. Great sight in less than 3 days post surgery and see better than when I was in college. Everything clear and crisp from 6 inches to infinity. Would absolutely make the same choice again.
Everyone there was very professional upbeat and very polite, it made the whole experience that much better. I was very impressed.
Very well organized. Staff is friendly and helpful. An excellent experience from the moment you walk in the door.
They treated me very well and did a great job of fixing my eyes No complaints at all so far. Thank you All
Staff is great. Everything went well and would recommend to anyone.
Everyone from the ladies at the front desk when I first walked in to all of the nurses and doctors were very friendly and knowledgeable. They all answered any questions I had and explained things well. Having your eyes worked on can be a very scary thing but everyone made me feel comfortable and unafraid. I would like to thank everyone for their helpfulness, friendliness, and wonderful care.
Sincerely, Joyce Trees.
I really enjoyed my experience at Dr Vans clinic. I am not sure if enjoyed is a normal proposition to use for surgery, but on reflection of the experience that is my feeling. Thank you Dr Swan and staff.
Very positive in every way.
Very well pleased with the staff, everyone was informative and Dr. Swan was great in performing the surgery. Thank you.
Staff was very professional and friendly. Very positive and successful experience.
Dr. Swan was gentle, kind and took his time. The entire staff was wonderful. I felt safe, and like they could be trusted. The entire process, Dr. Swan and staff was extraordinary. I had Corneal Surgery on my right eye, and will eventually have the left. They were thorough in making sure I understood everything, and what I was to expect. I can now see clearly out of my eye, It has been a few years since my vision has been this good. Thank You -Susan Yockey
Very friendly, knowledgeable and answered all of my concerns
Great job I can now see all your pretty faces and beautiful eyes. Thank you
Nothing but the best from all the staff
And than some.
The only thing I didn’t like is this review site is a google controlled site and access is a joke.
Very proffessional service by all members of medical and non medical staff. Thank you for gentle comfortable way of taking care of patients
You team is highly recommended
.
Very good experience!! The staff and Dr Swan professional and sincere.
Everyone was very caring and helpful. I would recommend your business to anyone that needed specialized eye care.
My recent cataract surgery has been a totally positive experience for me. I had both eyes done within 2 days and have had no problems or issues. I found Dr. Swan to be friendly and informative, answering all of my questions and concerns before and after surgery — even calling to speak with me personally before our first meeting. My vision is close to 20/20 since the surgery. I couldn’t be more pleased. It is as if the lights came on again with my vision! My night vision has improved dramatically. Thanks to the staff who have also worked with me. You get an A+!
The staff at the Bozeman office were professional, prompt and pleasant. They answered all my questions and took the time to explain procedures as I went through each test. I highly recommend this office.
Had a very positive experience for my cataract surgery. Dr Swan helped me understand the uniqueness of my eyes and proper decision for lens implants. The office and surgery staff knew their jobs which they performed expertly. I would highly recommend Vance Thompson Vision and trust them with my eyesight.
Doctor Russell Swan did a fantastic job!!! I am seeing SO WELL!!!! He communicates clearly and listens to my questions and answers them with clarity and expertise. I’ve already recommended him to several friends!
Dr. Swan is amazing. If you need anything for your eyes I would highly recommend him.
The staff and Doctor are very professional. I now have 20/20 in both eyes can see very clear with no glasses.
Excellent staff. Doctor shares all info in an understandable way.
I had my cataract surgery done about 6 months ago at Morledge.... the results were nothing short of amazing. I was extremely nervous and the staff were friendly, understanding and compassionate. Dr. Morledge-Hampton was great!
Diane and Scott Morledge are really wonderful people. I've done work for them on their personal residence and I've been to a couple of the Christmas parties and all of the staff seem wonderful too. My mom is a nurse there and I know from her experience with other clinics that the doctors are very talented; and the facility is very modern and state of the art. I know they treat their patients and employees very well and the doctors are highly skilled.
Nurses were exceptionally nice. Beautiful clean building.
Need to communicate better with patients.
My surgery turned out fine.
Very good. Competent, friendly , and quick.
It was a great experience,Dr Swan is amazing & his team is awesome.
Vance Thompson Vision was recommended by Dr. Barney in Livingston, MT. My experience was very excellent, especially when I did not know what to expect. The staff explained every step of the procedure and made me feel comfortable. The experience was better than I expected, I had no pain during the procedure, and no irritations or issues after the procedure.
Very impressed with all areas of service.
What fabulous customer service at every contact with these outstanding professionals! Dr Swan and each nurse along with the anesthesiologist provided exceptional care and answered all my questions. I had to fight back tears when I realized I could truly see this beautiful world again!!! I am so thankful!
Thank you I felt your team to be professional and personal. The process was easy to follow, quick, without losing the friendly, human element. Thank you very much. Oh and the vision improvement is a big plus also.
This entire team is so kind and their goal is to relax you and make your experience very pleasant one. Dr. Swan is a wonderful healer and a very caring and compassionate person. He is a highly skilled surgeon. This entire operation is best in class. I am so blessed to have my eyes in their care.
My experience was great! Every staff person I dealt with was very professional and personable. I felt very comfortable and confident during the entire process of the surgery. The results have turned out very well and I am thankful for everything they did for me. I especially appreciate their thoroughness in making sure that I understood everything that was involved with the surgery and follow-up and what to expect.
Vance Thompson Vision was fantastic to work with. Everyone I came in contact with from my original visit to my surgeries were considerate and professional. They left no question unanswered. Highly recommend them to anyone with vision concerns. Thank you!
Vance Thompson Vision is very good and all who work there were just awesome. Very caring professionals. Thank you for taking care of my vision!!! I highly recommend them!!
The idea of any part of me being cut on terrifies me as does the thought of being anesthetized. I was amazed at how every person I dealt with made every effort to put me at ease. As much as I didn't enjoy the surgery, I would highly recommend this facility.
I had Lens replacement, cataract surgery, performed on both eyes 3 weeks ago. I must say that Dr. Swan and the entire staff at Vance Thompson Vision center definitely exceeded all my expectations. They explained everything in advance, what to expect, and provided the utmost care before and after the surgeries. I would recommend Dr. Swan and the entire staff to anyone in need of this treatment. My vision continues to improve daily and is correctable to 20 / 20 again.
Thanks again to all of you.
Thank you so much for the great care of my mother. She is very happy with all of you as I am. God Bkess
The patient care with my eye surgery was amazing. The entire staff is among one of the best I have had in my 65 years of life. I thank them all for their professionalism and over the top patient care. Job well done.
The medical staff was so caring and thoughtful. I was filled with a lot of anxiety and the nurse, anaesthetist, and Dr. Swan addressed my needs and helped me to feel calm. The surgery went very smooth! I really appreciated the professionalism of the medical staff as well as the kind lady at the front desk! I would highly recommend Vance Thompson Vision!
Everyone was professional, reassuring, and kind. The results are excellent.
Very courteous & professional team of people.will reccomend to anyone.
Dr. Swan & all staff w/ the exception of C. Steiner DO were most professional, giving quality care. DO Steiner on the other hand appeared inconvenienced in having to see me for surgery followup. Spent appx 20 minutes w/ me. During which time neglected to offer any info regarding how my eyes were post surgery. Also resistant to answering questions I posed. Would recommend Vance Thompson Vision, Dr. Swan & staff, but not C. Steiner DO.
The whole process was incredible from the first contact to the last. The entire staff, Dr. Snow, Dr. Steiner, nurses, technicians and front desk personnel were extremely professional, warm and friendly, welcoming and helpful. Everything was explained in detail and any questions were fully answered. The process ran like a finely tuned machine and I never waited more than five minutes for anything other than the under-the-tongue pill to take effect. I would not only recommend VTV but will encourage others to choose them for cataract surgery.
Great experience. Highly recommend.
Considerate, friendly and professional staff. They are all knowledgeable and work to make you comfortable and understand all procedures. Very efficient and conscientious of your feelings and time. Very clean. I highly recommend!!
I had cataract surgery on both eyes. The entire staff was very friendly and very professional. The doctor was amazing. It a very good experience and I see so so so much better. Thank you so much. Mike Frazier
Very professional, friendly, and knowledgeable!!
Everything went great. White is now White instead of yellow or amber. I didn't notice it before. 3 days after surgery I could see better than I have in years. I didn't realize how much I was missing. Great people to work with. I will tell everyone about Vance Thompson Vision.
I had cataract surgery in both eyes and am so happy with the results. My vision improved almost instantly. The staff was wonderful to work with and explained everything very thoroughly. I would recommend Vance Thompson Vision to anyone needing eye surgery,
Very nice to me they answered all my questions & gave me the time I needed to hear my concerns. Very happy people :smiling_face_with_closed_eyes: that cared & didn't act like it was just a job that they couldn't wait to leave. They were laughing & joking & made me feel very comfortable. Very positive. Now on to healing. Thanks again.
Wonderful atmosphere. Very nice receptionists. They really care about their patients. Recommend Vance Thompson Vision for surgery on your eyes. THANK YOU FOR ALL YOU DO FOR OUR FAMILY.
Satisfied with the service and professionalism and respect. Would gladly recommend them to anyone needing their services.
Successful surgery-what more can one say
They kept me informed on everything. Staff and doctor awesome
I was very nervous about have the surgery on my eyes done. It was a wonderful experience with Dr. Swan and his staff. They were very kind and competent. Thank you so much!
All of your employees are very knowledgeable and very pleasant to work with my experience everything was very smooth and I would recommend anyone 2 use your services
Friendly and competent staff from the receptionist to the doctors
Everyone was super. Didn't feel ever rushed. Everybody answer my questions and concerns. The videos where great information. Will recommend this to anyone who is need this done or thinking about this. Very pleased!
Went great, all of the staff was very knowledgeable and efficient. Dr. Swan was super friendly, skilled and informative.
Dr. Swan and his office excel in professionalism and graciousness. Dr. Swan resolved an issue that had resulted from previous cataract surgery at another clinic in my town. I am grateful I traveled to Bozeman to seek out the best. Dr. Swan diagnosed and successfully treated my vision problem within one visit. As an RN, it is clear to me that I chose wisely in contacting Dr. Swan's office and highly recommend them.
I was a bit apprehensive about having cataract surgery but Dr. Swan and staff put me at ease from the moment I walked through their door. Each person I interacted with were professional and understanding of my apprehensions. Cataract surgery went very well and I am extremely pleased with the results. Highly recommend Dr. Swan.
All the staff were very very helpful and answered all my questions. Dr Swan was quite young, but very through and very knowledgeable !! You would want him as your Doctor
Great place to go for cataract surgery. They take the extra time to be sure you get the right lense for your eyes. Came out with perfect crystal clear vision. Dr. Swan is a rockstar.
Absolutely top notch care. Dr. Swan is patient with questions and explains things understandably. His staff is competent and pleasant. Two combined cataract/glaucoma surgeries (one each eye) went smoothly, and the result is excellent.
From Kim at the front desk through Kaycee & Dr Swan this was the best experience that we have ever had at a Dr’s office. They truly put the customer first in their customer service.
The staff was very knowledgeable and accommodating. Dr. Swan explained everything very well, and answered any questions I had.
Dr. Swan was great. He made me feel very comfortable and took his time explaining the procedure and what results to expect. I would recommend him.
EXTREMELY PROFESSIONAL STAFF WITH CUTTING EDGE TECHNOLOGY
Dr. Swan is Amazing! He has gone out of his way to make sure that we are doing everything we can for my eye and to make sure I am doing okay mentally during the process as well. | have been going to ophthalmologists for over 23 years for a variety of severe problems, but he has been the most optimistically realistic doctor and truly cares. He keeps the appointments friendly and fun while also making sure I know everything that's going on, so I am not left in the dark.
From my first visit to the day of surgery everyone was extremely considerate. They explained everything to me in ways that I understood. I would definitely recommend this office for eye care.
Everyone from the moment you enter the building till you leave is so welcoming and reassuring, putting your fears and anxieties to rest! Dr. Swan has a good reputation for a reason, he is that good at what he does!! Highly recommend for cataract removal and/or lens upgrade!!!
Amazing experience!! Staff was all so courteous and caring. My eyesight now is a gift. Wasn’t expecting it to be this good! Thank you to the team!!!
Everyone from the front desk receptionist to the nurses to the doctor were friendly and competent. The surgery itself was amazing. My world is so much brighter! So happy I had cataract surgery and that I went with Vance Thompson.
Everything about my cataract surgery
was amazing! I had heard great reviews and I was not disappointed. Everyone throughout the entire process was friendly and professional at the same time. I will highly recommend Vance Thompson Vision !!
Awesome bunch! Wouldn’t hesitate to recommend
Fantastic staff, kind and efficient; great reflection on Dr. Swan. Very happy with surgery. Thank you.
Staff was very friendly and efficient. Surgery process was seamless and very quick. Felt at ease through the whole process.
Everyone was AMAZING. All team members will be my heroes for the rest of my life. Less than 24 hrs later and I can read a book.
Thank you for the amazing work you do.
I received excellent care at Vance Thompson Vision. I am so grateful to have my vision back. The service was excellent, the staff was attentive and professional, and I will always be thankful to have my vision back. Thank you for everything.
The outcomes of my cataract surgery are awesome....lights are brighter, colors are more vivid, and objects are more clearly defined. After a comprehensive exam from Dr. Steiner, Dr. Swan and his team were fully aware of my eye care needs, and were professional and comforting in achieving the anticipated results. It's 5+ stars from me.
I love everything about this place. First it is a completely happy environment…rare these days. Everyone enjoys working there and it shows. The staff is kind, helpful, patient, knowledgeable, and efficient. I made a trip of 350 miles to go to them and I’m so glad I did.
I was surprised how quickly and painless my surgery was
Everyone was very professional. All staff people were friendly and knew their jobs. Dr Swan did a excellent procedure. I would highly recommend Vance Thompson Vision Center. They are the best
Fabulous they worked me in . I could not see. They gave me my eyes back. Love them.
Super nice and informative staff!
Very professional and helpful environment. Doctor, nurse, anesthesiologist, made me feel at ease. Results are amazing.
Very pleased with the entire experience at Vance Thompson. Would recommend them to anyone for eye care. Thank you to the entire staff.
All the staff are very pleasant and helpful. They were great in explaining everything clearly. I would recommend this clinic to everyone.
Absolutely fabulous experience! The staff are very professional, compassionate and friendly. They create a trusted and easy atmosphere with humor. Dr. Swan and Dr Steiner are perfect!! My thanks for bring so amazing !!!
I have been very impressed with everyone in the office, I was privileged to have Dr Swan do the surgery and his assistant Dr Steiner to treat me, I feel they are very qualified and their manners are very kind and honest at what to expect, I also love their staff, excellent workers, thank you for all your kindness.
Not just professional but also very warm and welcoming
Wonderful care and attention. I highly recommend Doctor Swan. Thank you
Vance Thompson keep very informed about every step of the cadaract surgery,
The surgery was great as I told it would go very well done. I am pleased with how it going.
Wonderful! Very nice facilities, fantastic and caring people, from the desk to the post op people.
Beware of the jokesters in the crew.
There are a number of them. It actually was a fun experience and i knew I was in the BEST hands professionally.
I tell everyone who asks, don't hesitate to get your cataracts removed. No IV (yay!), no pain, automatic success, easy recovery.
Thank you Vance Thompson Vision!
This place is wonderful staff doctors nurses all made me feel welcome took good care of me explained every step by step thing they did and my eyes are so good my eye doc says as of right now I don't need glasses
It was absolutely an amazing place to go. I enjoyed everything and everyone. Thank you for such an amazing experience. Britanna Glasgow
Was a very pleasant experience.
Every one I came in contact with was so kind and respectful.
ALL that were involved were extremely professional and caring. I have had excellent results so far!
The receptionists were excellent. From the minute I entered I felt welcomed & Debra was cheery & put me at ease immediately. Very much accommodating.
Cierra was very thorough & explained details, but I felt she talked a little too fast & was over my head in terminology. All in all though, I was very satisfied & felt confident with her results of my tests. I would most definitely recommend Vance Thompson Vision.
The only complaint I truly have is the wait time it took between completing all the testing & seeing the doctor afterwards. The wait was a good 30 mins. I was ready to leave without seeing her. That was way too long of a wait. Approx. 3 hrs total from start to finish. Good 30 mins longer than expected. Cierra did apologize for the wait.
Like the guy. Moved things along well.
Very professional and knowledgeable
Life changing cataract surgery! I now have the best vision of my life! It is truly a miracle to be able to see this well. I now see details from a distance that I never have been able to see before. This is so wonderful! Thank you!!!
ALL the staff/technicians & Drs Steiner & Swan have been so professional, yet personable
I would recommend this group to anyone. ..
I was called back in a timely manner, scans and vision checked. Then, I waited for over 30 minutes, a lady came in and asked me what my name was and who roomed me. I did see Dr. Steiner, who apologized for the wait. I think they had a communication snafu and forgot about me.
Top notch. Very professional. Awesome staff from check in to check out. Thank you for your care.
Every one was kind and respectful. The whole experience was easy.
Dr Steiner was pleasant,thorough and answered all my questions.
Dr. Steiner was excellent in her care during my cataract surgery. Highest recommendations!
Friendly and professional and competitive. Doesn't get much better than that
Fantastic group of people, very clean establishment, coffee, soda and snacks while you wait, clean restrooms, etc… just overall very high class place. I highly recommend it.
Excellent cornea specialist, would recommend to anyone. Will continue my care with Dr. Ryburn. Also has great staff.
My experience at Vance Thompson was great. The staff was so friendly and reassuring! Dr.Ryburn is highly skilled and my results with the Panoptics were very positive!
Dr Steiner is an exceptional professional, knowledgeable, excellent communication skills, time management is top notch and she's approachable. Makes you feel comfortable and cared for.
Everyone is very kind and truly care about you as a person. They take the time to answer any question. I have had wonderful experiences here.
Excellent experience. Dr. Steiner takes her time to answer all questions.
Very professional and thorough. Talked me through everything. Recommend them 100%.
She is ery personable and !nswers all your questions.
Extremely professional and all questions answered.
Every staff member is very friendly, knowledgeable, efficient, and informative. I highly recommend Vance Thompson Vision.
Very thorough in exam, educating on what diagnosis is and explaining the procedure. Friendly and personable
Very thorough with exams and everything that encompasses surgery.
