Everyone was so amazing, especially Dr. Swan. He made me feel really at ease and comfortable before, during and after my LASIK procedure. I was really nervous and he answered all of my questions. I am healing great so far and I am really thankful they are nice people like him in these positions to help people with their eyesight!!
The medical staff was so caring and thoughtful. I was filled with a lot of anxiety and the nurse, anaesthetist, and Dr. Swan addressed my needs and helped me to feel calm. The surgery went very smooth! I really appreciated the professionalism of the medical staff as well as the kind lady at the front desk! I would highly recommend Vance Thompson Vision!
Dr Swan is the best in Bozeman. Excellent doctor!
Incredibly kind and attentive, the staff really make you feel cared for and welcome. I’ve had nothing but an amazing experience every single visit, and so far my LASIK recovery has been spectacular. Thanks so much to the incredible Bozeman staff!!
WOW, I was treated royally!! I cannot say enough about how kind and funny (Jolene had me lol), the staff are. I even got a call from Dr. Swan to see if I had any other questions a few days prior to surgery. Now who does that?? Yep, Dr. Swan does. I was made to feel welcome right away and Madisen is so knowledgeable about the eyes, she wanted to know about me and that put me at ease, to just make conversation. What a place.....Mmmm warm socks, warm gown, and a warm blanket. Dr. Swan spoke to me several times before surgery as well. I highly recommend Dr. Swan and his wonderful staff in Bozeman!
The doctors and staff are amazing. I am an optometrist in Butte. I have seen the work that Dr. Swan in Bozeman does. He is an amazing surgeon and an amazing person. I recommend Vance Thompson Vision to anyone.
Absolutely loved my experience at Vance Thompson Vision!! Dr. Swan is the most amazing and compassionate doctor. My Lasik procedure was flawless! Everything before and after the procedure went right as Dr. Swan said it would, I could not more satisfied.
From the beginning, when I was being checked and tested for information to be used in my diagnosis, the staff was one of the most professional I have ever had the pleasure of working with. A very cheerful, knowledgeable and professional assistant kept me informed every step of the way. The doctor was extremely professional and communicated clearly every step of the way. Highly recommend this group.
Everyone working with the Vance Thompson vision center was very good and easy to deal with. Thank You All.
It is so wonderful to see perfectly!
Friendly, professional, competent, wait time. All top notch.
Dr Swan was amazing and very helpful. I came in with eye trauma and metal in my eye and he took care of me. The team also is wonderful and very sweet. Thank you so much.
The staff here is so wonderful. I went in for a cross-linking procedure, very anxious and a bit nervous. The staff were very welcoming and gave the utmost care in everything. Dr Swan came out and introduced himself before we started. He described each step of the procedure in detail of what would be happening vso there were no surprises. That helped a lot. Prep nurse Amanda and Dr Swan's assistant Madison were completely awesome during the entire process. I am going back next month for the other eye and am so not nervous at all this time and totally ready and excited to get this done.
I’m seeing Dr Witt for a corneal ulcer and he’s being so thorough to make sure he finds the root cause of it and helps me regain most of my sight back with steroidal and antibiotic eye drops. He takes me seriously and listens to me about my concerns and is incredibly invested in helping me, to the point where he asks for opinions or ideas about my case with other professionals in the field that he has worked with in the past. Incredibly thankful, especially since the last place I went to made me lose hope in regaining a lot of sight back because of the scar tissue in the middle of my cornea.
Rachel, Madison, and Brianne were very nice and did a great job.
I am incredibly nervous about being with any doctor. It is the level of a phobia.
Two things really impressed me. First, the initial exam which was for cataracts to begin with but discovered a pterygium, was so thorough that I just relaxed and felt like I was in good hands. Also Madison Who was the person who took me through that exam was amazing. And I know she doesn't spell her name like that but that's what talk-to-text did.
then dr. Swan treated me with the utmost respect even with the phobia I have. He never belittled in any way and I'm pretty sure he would have thought I was crazy for not wanting versed at all! But he never gave me that impression and he took me through to where I could do the procedure. He was so thorough and professional. And he was also kind. That is a combination you don't find always.
Dr. Swan let me know pretty much everything that was going to go on and everything that would happen in the recovery. I appreciate that so much. I would recommend Vance Thompson and dr. Swan and dr. Whit to anybody. And my experience with front office staff and with the medical techs was beyond any expectation I have. Way Beyond. Again kind and thorough and fun.
The entire staff made me feel welcomed, safe, and informed. I knew what the LASIK procedure would be like ahead of time, so I didn’t ask too many questions, but if I had had them they would have been readily answered.
Dr. Swan reached out to me personally via text after the procedure and answered any follow-up questions I had with professionalism and sincerity. It was all so easy and quick that I feel like I didn’t even get a chance to thank everyone properly. Dr. Swan, you are fantastic, and to all the rest who I can’t recall (I’m terrible with names but there’s a Madison that prefers Maddy/Maddie in there somewhere), I thank you from the bottom of my heart.
To all others reading this review: these people know what they are doing, and they will take good care of you. And I now have slightly better-than 20-15 vision, so if you’re asking yourself if it’s worth it... it is.
I recently got LASIK surgery with Dr. Swan and have nothing but great things to say about the entire staff. Everyone was so professional and welcoming. Dr. Swan was incredibly reassuring and talked me through the entire procedure. I would highly recommend Vance Thompson. I can’t believe how quick the results were obtained!
I just got lasik done on 10/29/20. I couldn't recommend Vance Thompson enough. I felt like I was genuinely cared for. From the initial consult to the procedure process to my current healing stages; I have felt very comforted due to the excellent staff. I couldn't have asked for a better experience. Thank you so much!!!
Dr. Whitt and Dr. Swan were awesome. Great experience. 20/15 vision 24 hours later.
Very positive and professional. Felt very comfortable. Staff and Dr Swan awesome.
I had LASIK this morning and so far, so good. Dr. Swan, Bree, Amanda, Jeanette....every person I encountered here was professional and friendly. The procedure itself was quick and painless. Im already seeing better than I ever did without glasses and tomorrow it's supposed to be even clearer. I'm very excited and pleased.
Very friendly and attentive staff!
Very relaxed atmosphere. Professional. Took Time to answer all my questions. Not rushed at all.
Everyone was kind and very professional. I would recommend them if you need eye surgery.
I had Lasik eye surgery one week ago and it is fantastic! All of the staff at Vance Thompson Vision were so nice to work with and made the whole process so easy. Dr. Swan is so kind and truly cares about his patients. He spends as much time as he needs to to answer all of your questions and make you feel comfortable. I would definitely recommend Vance Thompson Vision!
Dr. Swan addressed a vision issue that I had for five months. As an RN I did my research and decided on his office for my care. I am very grateful I made this wise decision. Dr. Swan and his entire office excelled in professionalism and graciousness. In one visit they provided enough data for Dr. Swan to diagnose and successfully treat my issue . Highly recommend this office. I am grateful for the great results.
Absolutley outstanding service! They were exceptionally kind, clean, knowledgeable, and more comforting than any eye care business I have been to in my 5 years living in Montana (and I have been to dozens). If I choose to move forward with Lasik Dr. Russell Swan at Vance Thompson will be my choice hands down! Thank You
Dr. Swan and his colleagues have been nothing but helpfull and encouraging. I have a very significant astigmatism and they've taken the time to make sure I knew what I may expect after the procedure and what the success rate generally is for a astigmatism of my level. They've taken the time to give me a second check up to verify some results, which assures me that the team is doing everything they can to make sure my lasik goes problem free. As of currently, there's no one else in Bozeman that I could recommend for better service.
The staff is friendly, professional, patient and kind. They were thorough and explained everything to me. They made sure that they answered all of my questions. I was an individual, not just another patient.
My experience at Vance Thompson Vision was very positive. The staff was very cordial and professional and Dr Swann evaluated my situation thoroughly and based on dealing with my glaucoma 20+ years I would say very accurately. Thank you. I would highly recommend them.
The very best at what they do!! I am more than impressed with Vance Thompson Vision and Dr. Russell Swan! 10⭐'s
I had a PRK surgery done here and had THE best experience! Every staff member is extremely caring, professional, and knowledgeable and they go above and beyond! Dr. Swan texted me the night after my surgery to make sure I was doing ok and answered my questions. They have been very good about working with me as I don’t live in Bozeman and had to travel for my appointments and surgery. When you choose Vance Thompson Vision, you are choosing the best care! Highly recommend!
Dr swan, Kim, Susan and others were all amazing. Superior friendly & knowledgeable staff. Took me through the whole process guiding, answering any questions or concerns. Dr Swan put me right at ease from the moment he entered the exam room, greeted me with a firm handshake and welcoming smile. I was nervous about having cataract surgery because I hate anything in my eyes. Everyone assured me they would make me comfortable and they did. I couldn't be any happier with the results. For the first time in nearly 60 years I can see without glasses.
Nice people work there. The doctor is very professional and honest!
Professional, efficient, friendly, and compassionate
I had an excellent experience. Bree was very professional with all of my testing.
I appreciated the guidance that Dr. Swan gave me regarding my eyes .
All staff were genuine, professional while joyful. Pleased to be taken care of so well.
Great experience with a very competent and professional staff. They took the time to explain all the details of my procedure.
It was a polite and professional visit
Thank-you to all the staff.
I was so pleased to meet with Dr. Russell Swan and his staff at Vance Thompson Vision. They were kind and competent with a good understanding of my disease which is glaucoma. I felt comfortable enough to go ahead and schedule a cataract surgery and I look forward to Dr. Swan’s care going forward.
Susan is fabulous. You can tell that she really cares about her clients and the community. The passion that she has for giving back to those in need is amazing to see.
Dr. Swan and the entire team assembled at Vance Thompson Vision are world class. Not only did the staff take the time to thoroughly educate me on the entire procedure, I have NEVER had a better patient care experience within any discipline of medicine. The providing team is just that incredible. I felt cared for, comfortable and completely confidant that Dr. Swan had my best interest and outcomes in mind.
I had the Lasik procedure done and my outcome was truly flawless. Dr. Swan utilizes a completely bladeless procedure with the most up to date and wold class technology. Not to be undercut by his skill set, which is exceptional. On top of being a world class surgeon, Dr. Swan also walked me through each part of the procedure in a thoughtful and gentle way.
The nursing staff, techs and assistants were all phenomenal. I really just can't quite put into words the incredible experience I have had at Vance Thompson. Bozeman is so lucky to have this level of expertise in town.
I am so grateful and blessed by Dr. Swan and his team. Dr. Swan has given me an important piece of my life back and the freedom that comes from beautifully restored vision.
Amazing team , Bozeman is lucky to have Dr. Swan and his team. Extremely thorough, detailed and it’s obvious the level of expertise and technology is second to none.
The staff was amazing from the first phone call to surgery day. If you are considering laser eye surgery you don't need to look further: this is world class technology and customer service right in Bozeman. I had PRK on 1/24/19 with Dr. Swan which was a painless, simple and quick procedure (despite my fears of it). I had -5.25 with astigmatism in both eyes and could tell the vision improvement the same day, drove 5 days later and one week out had major improvement in vision. My aftercare doctor has mentioned how smooth my eyes are and how well they are healing due to Dr Swan's technique. [Tips for PRK: plan to spend 2-3 days relaxing in a dark room (audio books and black out curtains a must!), pain happens after surgery so take the Tylenol immediately to keep up on pain management, and keep up on the eyes drops]
The entire Vance Thompson team is purely wonderful! Dr. Swan, Bri, Susan, Kim and the entire crew make each patient feel comfortable, welcome, and well cared for at every interaction! I can't recommend these guys enough!!!
Amazing company and staff! Highly recommend!
Kind and competent best describes them. I felt cared for and thT my surgical concerns became their concerns.
Great experience Everyone one is incredibly nice. Very engaged in the process. Thorough. I highly recommend Vance thompson vision.
Friendly and skillful staff. Extremely knowledgeable doctor.
Dr. Swan is so knowledgeable, helpful, and patient. He walked me through a lot of options, gave me clear next steps, and left me feeling very confident about the best next steps.
Wonderful staff! You made Jan and I feel special and welcomed and we felt very taken care of. Than you all and Dr. Swan for being so thorough and helful.
If you are considering cataract surgery, Dr. Swan and the staff at Vance Thompson Vision in Bozeman are the team you want in your corner. They are both knowledgeable and professional while still remaining personable, kind and compassionate. The office is equipped with the latest in advanced technology making the process easier and safer than ever. I felt taken care of from the moment I walked in the door. The staff, Briana in particular, and Dr. Swan, went over every aspect of the surgery with me. They answered all my questions, and spent a substantial amount of time examining me and reviewing the available options for my specific situation. I wholeheartedly recommend Dr. Swan an Vance Thompson Vision in Bozeman.
Our son had a difficult case of Keratoconus that had not been diagnosed for 35 years. When it was diagnosed we took him to Dr. Swan and he found that cross linking was a good option. They were very caring and professional throughout the process. They explained things well and answered all questions that were asked. Upon completion of the cross linking they referred him to get scleral lenses at Advanced Eye Care. He started out with about 20/200 vision and after cross linking and the scleral lenses he how has 20/25 vision. That is a miracle. Dr Swan is the real thing and we cannot say enough about the fantastic, professional and life changing service that they provide at Vance Thompson Vision.
The care I received in beyond compare. The doctor and all of the staff actually do their best to make sure the patient is fully knowledgeable about options. The information provide before and after surgeries made me comfortable and positive about the results. That attitude alone helped me heal quickly and with confidence. I don't say that lightly. Can't imagine a more professional doctor and staff!!!
Beyond grateful for Dr. Swan and his amazing staff! They have been professional, attentive, caring and so wonderful to work with.
Had good experience with all your staff and Dr. Swan. My eyes seem more clear and less cloudy. Glad to have had these services. Thank you. Carol Stahl
Dr. Swan has performed an eye procedure that has improved the inflammation.
Dr. Swan is caring, helpful, friendly and informative .
Staff is friendly, caring and very helpful.
Joanne Davis
I was referred here by my optician. The staff was friendly and professional and I give them 5 stars because they saved my vision in my left eye.
Dr. Swan and his entire team were absolutely the most professional, kind, welcoming medical staff I Have ever encountered. I was seen at my exact appointment time, each step of the exam Process was explained completely and progressed in a very timely manner. There was no down time.
After the thorough exam
Process, Dr Swan took the time to explain his findings and to listen to any questions I had. I have never been treated with such patience and respect for medical care.
It is evident that Dr. Swan is an expert in his field, that he is wonderful to his staff and that he truly cares about his patients. I fully trust that my vision care is top notch now and I will continue with Dr. Swan for all of my future care. I highly recommend Dr. Swan for the most advanced vision care available anywhere!
Bozeman is fortunate to have this World class vision center -Vance Thompson Vision clinic is definitely the best choice for care of one of our most precious gifts-our vision.
A huge thank you to Dr. Swan and team for the outstanding care you provide for all ages!
My son saw Dr. Swan. The entire staff there was extremely kind and very informative. Dr. Swan took his time explaining everything not only to me but my 9 year old son. He was extremely thorough! I would definitely reccomend this office!
I had the opportunity to deal with Dr. Swan and his staff this past weekend with my mother. We are from Eastern Montana and he took time out of his weekend with his family to see my mother on an emergency purpose, From explaining a plan for her eye to surgery and to further treatment. His professionalism is very kind, caring and compassionate. He put her at ease with a warm heart. My mother and myself would recommend Dr. Swan and his staff to anyone. Thank you so much!
From the first appointment all the way the through to the last, Dr. Swan has earned all five stars! The experience and the attention to detail was amazing! Dr. Swan cares deeply about his patients and seeks out the best treatment path for each individual. I am forever grateful for all that he has done so that I can see better at work and at home. For anyone that is unsure of who to go to, Dr. Swan is the one!
My experience with Dr. Swan and his crew was amazing! From day one, they were professional while still being welcoming and caring. Dr. Swan is very knowledgeable and treated me individually based on MY case and MY needs. The pre and post LASIK appointments were thorough and I never felt rushed. Dr. Swan answered all of my questions and allayed any fears I had going into the surgery. I recommend Dr. Swan and Vance Thompson Vision to everyone!
Very Satisfied with everything
The staff are very friendly. They explain everything they do as they go along on all procedures so I know what they are doing and why. I love that!
They don't treat me like a patient but more as a friend.
They are great. Very friendly and helpful.
VTV was a great experience. Very knowledgeable and professional. The people are all great. I have had 2 procedures done there and am very pleased. Highly recommend to anyone in need of their services.
The quality of care is outstanding
Excellent results and excellent care. What more could you ask for?
11/10! I had the most amazing experience getting Lasik with Dr. Swan. I'm about 8 ish months post op and I could not be happier with my experience. It was very obvious that Dr. Swan is an incredibly compassionate and caring person. I thought I was going to be terrified during the procedure and he was communicative and supportive throughout. If you are going to get eye surgery, this is the place to go.
I was terrified and really didn't want to do this. The surgeon as well as the whole staff were very reassuring and tried to calm me down. That isn't an easy process with me. But I was very grateful for their excellent care.
Everyone I have interacted with during my experience was wonderful. My vision is clear and the results exceeded my expectations!
Great, knowledgeable people. Very professional. Outcome was wonderful
Dr Whitt did an excellent job. He definitely has advanced training and talks more like an ophthalmologist then an optometrist. Thoroughly examined all parts of my eye. I have had multiple surgeries on my eyes so I require extra attention concerning my eye health. The staff did a great job. (Good job Bella). As a bonus Travis has a great personality.
Very detailed and thorough. All the staff is very friendly and efficient. Made me feel very comfortable about my procedures.
Everyone from the receptionist, who offered coffee and asked to to vote on the best of Gingerbread houses made by staff members, to the doctor I met for the first time were kind and cordial. Everyone who took part in my appointment was caring and polite as well as very good at their job. I left with questions answered and my fears relieved.
Vance Thompson is a wonderful group of people who take great care of their patients. I highly recommend them.
Everyone went above and beyond to make me feel comfortable and confident in their professionalism and expertise. Would recommend to anyone needing excellent vision care.
Extremely thorough, knowledgeable and positive… not an alarmist and very constructive…. World class eye care
Great. Dr. Was very good :yes:
Travis described my situation and condition quickly with great detail and laid out a plan of action. He was very attentive to my needs and life style. I have a lot of confidence in his advice and knowledge.
Very thorough and professional experience. Wonderful and friendly staff all around. Doctor Whitt took time in answering all my questions and I left more knowledgeable about my eye health, I have great confidence in working with them again as they correct my myopia.
Everyone was very friendly, professional and made the whole experience very easy! Would absolutely recommend!
My meeting with Dr. Whitt was extremely helpful. His explanations of my options were clear and concise. His demeanor was friendly and open, professional and compassionate. I could not have asked for more.
Wonderful group of clinics that are very professional, and everyont was so helpful and kind. I would highly recommend them to anyone!
He was on time thoughtful and answered my questions and some before I asked them
Excellent! The entire staff is top notch! Definitely recommend!
Professional, courteous, thorough, and informative.
These guys are amazing! Beyond our expectations every visit.
Very professional staff and great attention to detail. They take the time to explain procedures and treatment in detail.
