Very welcoming staff and Dr. Wallin was very professional and made sure to explain all aspects of procedure. Very in depth examination of my eyes and the staff assistant was very helpful and explained all the eye tests that were done. Felt I was in good hands through the examinations. Really impressed with the innovative building and all of the advanced equipment for testing eyes. Very thankful Sioux Falls has such a great vision institution.
The entire team was so welcoming and informative. I am a nervous person, but I was so comfortable by the time we got to the procedure room that I didn’t even require an anxiolytic. I am now 1 month post op and I have had nothing but wonderful news! My vision is AMAZING! It’s so nice to be able to get up with my babies in the night or even just get out of bed in the morning and not have to try to find my glasses or feel my way around the house! Not to mention, I no longer have to worry if my contacts don’t last a full month like they are supposed to! I would 100% recommend Vance Thompson and his team!!
Excellent, very professional, would recommend to anyone. Liked that I could do one of my eye cataracts the first day and then come in the next day and have the other eye done. Fast and easy. Very impressed.
Professional, personable, knowledgeable. Everything was explained, all questions answered. I felt it was true compassionate care of the highest standards. Thank you.
Most superior care ever experienced
This has to be the Best medical care I have ever had in my life excellent
I visit Vance Thompson frequently. I am always impressed with the friendly and professional staff and doctors. The input is very positive and efficient. The technology is impressive and state of the art. I always recommend Vance Thompson clinic.
There was a mix-up with the scheduling and I guess it was to be 8/20 and not 8/8. They saw me anyway and that is definitely a plus to the review. From the check-in to seeing the doctor was all very nice. Always heard good things about your business and it's definitely true. Thank you for seeing me today instead of making me wait til the 20th.
Just had lasik procedure at Vance Thompson in Sioux Falls. Exceptionally kind people. I thoroughly enjoyed the whole experience from the first step in the door and my last step on the way out. The surgery including everything before and after was seamless and very informational. The personal experience was something I look forward to if I ever have to go back for any reason.
I really appreciated the time that Dr. Rasmussen and Dr.Thompson spent with me and the conversation about my eyes and what options were available and what I could expect from having lens replacement surgery.
I felt comfortable that they were genuinely interested in helping me find the best possible solution for me.
I just had cataract/glaucoma surgery yesterday and today at Vance Thompson Vision. I had to postpone several times for various reasons, but all the staff went out of their way to be friendly and helpful; the whole process was well done and efficient and went off without a hitch. I was surprised at how little discomfort I’ve had (at least so far…) and wonder now why I was so terrified to get it done. Vance Thompson Vision made the experience as painless as could be. Candy Wagner
The team was great to work with. They were very personable, thorough in the testing/evaluation process, didn't hesitate to look further into some anomolies to ensure surgery was a good option, and explaining everything well. Great experience!
Excellent care, everyone was super kind and helpful. Especially nurse McKayla.
They worked me in so I was grateful but did have long waits at appointments. They have drinks and snacks ( yummy homemade cookies) so that was very nice while waiting!
Very happy with the thorough exam.
All was explained in detail, and not pressured into a decision.
It is always enjoyable and very informative when I am seen at Vance Thompson
Everyone makes you feel important. Very friendly
This was my first experience with the Vance Thompson vision location and it was all positive.
My interactions with all the people were all positive.
They were pleasant, gregarious, informative and supplied me with everything I needed to make decisions about my eye health and future needed procedures.
Extremely professional yet treat you like family. I have received great Care with attention to every detail, I was made to feel very comfortable and every question was answered thoroughly. I was at ease and all of my fears were replaced with confidence. I highly recommend!!!
I had the best experience in every way. From caring and courteous staff, a knowledgeable and expert surgical team, to making me feel at ease and valued from the moment I walked in to the moment I left. And I have the best eye sight I've had in years, and that is priceless. Thank you from the bottom of my heart.
Only the best !! Everyone is so amazing! Trust your eyes to Vance Thompson - you won’t be sorry!!
Top notch Doctors and staff! Your eyes should ONLY be with VTV!!!
Undoubtedly the best customer/patient services I have ever experienced from any category of business of any kind, and I’m 73. I highly recommend Vance Thompson Vision.
The entire experience exceeded my highest expectations. From consult, to staff, to surgery, and follow-up procedures I could not be happier. Will recommend to anyone.
22 years ago I entrusted my care to Vance Thompson for LASIK surgery. When it came time for cataract surgery I never considered using anyone else. From beginning to end you can expect the entire staff to be consummate professionals. They are the BEST in the industry! What you'll never expect is how NICE they are. From your first phone call, throughout your surgical experience, up to you last appointment. you'll encounter the nicest, most compassionate, caring staff you'll ever meet. Succinctly, color my world with Vance Thompson Vision!
Amazing experience at Vance Thompson’s in Sioux Falls! It was easy, painless for me, and honestly felt like a resort! Today I reached for my glasses after sleeping and realized I don’t need them anymore! It was a very personal, well-explained experience! I highly recommend! I am less than 24 hours out and can see better than 20/20 already!
Every time I have been to the office in Sioux Falls, everyone from the lab techs to the receptionists, doctors and interns have been exceptionally friendly, helpful, and understanding. I have had the same stellar service when calling, whether about appointments or billing.
Overall, this is probably the best customer service care I have ever received, and that is especially nice to find in the medical field where it is necessity rather than pleasure that causes people to come in.
Besides fantastic customer service, everyone I spoke to was very knowledgeable and happy to explain anything I asked about. If they didn't know the answer themselves, they would find out, or get someone who did know. This is especially reassuring when dealing with confusing and occasionally frightening medical issues, and I appreciated the clear competence of everyone I dealt with.
I would recommend Vance Thompson Vision Center to anyone needing eye care in a heartbeat! Even when the outcome wasn't what was desired, it is clear they care a great deal about their patients and put their heart into their work.
The Vance Thompson team was very welcoming and helpful in every stage of my treatment. I am happy to say that I can see the clock without glasses for the first time in 37 years! I cannot recommend them enough!
I did lasik 18 years ago with Vance Thompson. No issues still 20/20 today. If you want the best of the best come here!
I recently had LASIK with Dr. Vance Thompson and the only thing I can say is I wish I had done this sooner. Dr. Thompson was so comforting throughout the entire procedure. Everyone at Vance Thompson Vision was highly professional and friendly. If you are thinking about getting LASIK you should do it sooner than later. Vance Thompson Vision is top notch!
